August 20, 2008

Online Ticketing System

I recall one or two readers mentioning that they'd tried out the Online Ticketing Tool last year and had had good experiences with it. I received an email from TIFF yesterday notifying me that I'd been selected for this "pilot program," so I have two questions:

First, did anyone else receive this email? I don't remember expressing an interest in participating in online ticketing, so I'm curious to know why I was selected and if others were as well.

Second, any advice or words of warning from veterans of online ticketing? I have until tomorrow to decide whether or not I want to participate.

7 comments:

Madeleine Williams said...

If you ordered the Out-of-Town service, there's a checkbox to indicate if you're interested in participating in the pilot for online ticketing. You can double-check if you clicked that box by looking at your order status on the TIFF site. I checked the box last year and this, but wasn't selected either year, so I'm not sure how big the pool is.


Anonymous said...

I received the email yesterday too. If you don't want to do it, you can just not respond and you will still order the standard way..via mail.

I did the online system last year, and it worked out great. It was nice to be able to relax the day the package would normally arrive via mail, and also not have to worry about my package getting held up in customs. Plus I received all of my picks, and I'm thinking that those who use the online system get a small advantage over the lottery system, b/c how do you select a box for people who submit online.

Good luck!


Crunchy Squirrel said...

Let me second what grease said. I tried the online system last year and found it to be very simple. Not worrying about customs and FedEx was a big bonus, too. I say go for it.


Darren said...

I've decided to give online ticketing a shot. This morning, as I drove past my local Kinko's, it occurred to me that I would not miss having my annual conversation with some confused employee at the FedEx station -- the conversation that always includes the line, "Yes, you're right. Canadian zip codes are funny." (And I say that as a one-time Kinko's employee.)


Shannon the Movie Moxie said...

Postal Codes!!! :0


Sanjay S. Rajput said...

Just make sure you get the link to the site & login name Tuesday morning. Last year I didn't get it and assumed I wasn't part of the program and just assumed I was gonna use the forms I got from fedex. Well, when my fedex pack came, no order forms! Just the filmbook, if you don't have your login info by noon on tuesday, email tiff to get it asap.


Darren said...

For the record, I only experienced one little glitch with the online ticketing system, but it was my fault. I clicked a "Save and Proceed" button without realizing that would close out my order of first choices. A quick email to their support person remedied it quickly, though. Otherwise, it worked perfectly, and I liked being spared the stress of worrying about FedEx.